My SODE jetways have been working fine for some time now but with the recent addition of the Airbus A220 and A339, the gates are not attaching properly to these new aircraft. I have added the appropriate settings to the AircraftParameters.ini file but SODE seems to be ignoring them. No matter what I do to establish/check the entries in both the AircraftParameters.ini and Aircraft.cfg files, nothing is working.
The jetways are connecting in accordance with the Exits setting in the Aircraft.cfg file, it is just the operation of the hood and fine tuning of the jetway as per the data in the AircraftParameters.ini file that is being ignored.
A colleague has advised he is seeing the same issue with his A350 and B787-1000 models. I note that all these are relatively new aircraft. Is this the problem?
Cheers,
Graham
The jetways are connecting in accordance with the Exits setting in the Aircraft.cfg file, it is just the operation of the hood and fine tuning of the jetway as per the data in the AircraftParameters.ini file that is being ignored.
A colleague has advised he is seeing the same issue with his A350 and B787-1000 models. I note that all these are relatively new aircraft. Is this the problem?
Cheers,
Graham