First of all, this rant is not directed at anyone I've been in contact with at this forum. The support I've gotten here has been wonderful and I feel I've made some new friends. I am however, not sure anymore if all this effort has been worth it. You bust your butt trying to be nice creating a program to help out other scenery designers and it takes over your life and casts this giant judgmental spotlight on you. Yesterday, I received an email from one of the administrators of Avsim's file library stating that since they received some complaints of missing files from user of my Beta program, they had removed it from the library. Not just the newly uploaded and probably fixed version I just sent them but every version since I began this task.
I sent them an email asking for details and they said they had received 4 complaints (out of over 1000 downloads) and that they couldn't accomodate having to answer them. I told them that I'd clearly stated the program to be Beta, that errors were expected, and that I'd clearly given my name and email address in the install package. Of course they didn't tell me what file was missing so I have no clue if the problems occurred on a previous version, if I left something out of the last .zip I sent, or there was something more ominous. Since the file is now gone, I can't download it myself to see what's missing. I'm paranoid to send them another version cause I know they'll be watching like a hawk, ready to shut it down at the first sign of discontent. That's if they'd even post it again.
It was very soon after I uploaded the first, very flawed version to them that I sent a new file that addressed the most fatal errors and put in the instructions that it should completely replace the original uploaded file. Well, they never did that and just left two versions. Knowing users, many probably just download the first they come to. Secondly, there is no library area for beta programs so your program gets marketed right along with the stable packages. I never intended for 1000 people to download that program, only people serious about helping in the beta process.
I've had some other gracious offers to host the program and I'll take someone up on that as soon as I can determine there wasn't a fatal flaw in my last install pack. I really think it was ok but Avsim's got me paranoid now.
Anyway, thanks for letting me vent and for all the support from users on here.
Art
I sent them an email asking for details and they said they had received 4 complaints (out of over 1000 downloads) and that they couldn't accomodate having to answer them. I told them that I'd clearly stated the program to be Beta, that errors were expected, and that I'd clearly given my name and email address in the install package. Of course they didn't tell me what file was missing so I have no clue if the problems occurred on a previous version, if I left something out of the last .zip I sent, or there was something more ominous. Since the file is now gone, I can't download it myself to see what's missing. I'm paranoid to send them another version cause I know they'll be watching like a hawk, ready to shut it down at the first sign of discontent. That's if they'd even post it again.
It was very soon after I uploaded the first, very flawed version to them that I sent a new file that addressed the most fatal errors and put in the instructions that it should completely replace the original uploaded file. Well, they never did that and just left two versions. Knowing users, many probably just download the first they come to. Secondly, there is no library area for beta programs so your program gets marketed right along with the stable packages. I never intended for 1000 people to download that program, only people serious about helping in the beta process.
I've had some other gracious offers to host the program and I'll take someone up on that as soon as I can determine there wasn't a fatal flaw in my last install pack. I really think it was ok but Avsim's got me paranoid now.
Anyway, thanks for letting me vent and for all the support from users on here.
Art