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Ortho4XP: Arc no imagery


Resource contributor
Hello everyone!

since a few days I cannot download imagery with Ortho4XP, using the Arc Imagery.
Everything stays white, and I can't open a tile in the browser as well, i.e.


However, if I do not call up this tile via my internet line, but via mobile internet from my mobile phone, everything works normally.
The problem also occurs with different browsers and even with different computers. No matter what I do, I can no longer access the tiles via my internet connection.
Does anyone have any idea what the reason could be?


Staff member
Resource contributor
It appears you have been banned by ArcGis. Perhaps due to overuse of the rest services, or perhaps for violating their terms of service regarding tile downloading.

Terms of Use​

This work is licensed under the Esri Master License Agreement.
View Summary | View Terms of Use

This layer is not intended to be used to export tiles for offline. If you would like to export imagery for offline use in ArcGIS applications, you may use the World Imagery (for Export) layer, which is intended for this purpose.

Data Collection and Editing: This layer may be used in various ArcGIS apps to support data collection and editing, with the results used internally or shared with others, as described for these use cases.


Resource contributor
Yes, I have already thought of something like that, but I would still be surprised.
The last few days I have only integrated the basemap into ArcGIS - and worked a lot with it, yes - but I have not downloaded any data via their services in that sense.

Overuse could be, of course. But what about companies where hundreds of people work with the basemaps...
Well, I think I'll write to the support and have a look.