Someone is being difficult to work with. I am trying to imagine a company that is "arrogant, or humiliating." One simple fact of the matter is that Paypal entertains disputes, Simmarket does not.
ARE ORDERS FOR DIRECT DOWNLOAD PRODUCTS REFUNDABLE?
No, you have no legal grounds for a refund due to the nature of the goods, they are not returnable. To avoid abuse we do not offer any refund for intagible goods. https://secure.simmarket.com/faq.php
Paypal is the main payment method in my own store, plus bank transfer for locals. It is certainly easy to use, and the customers don't seem to have issues. I'm aware that some vendors have issues, though. They have improved over the years, and it's been a while since I had any issues. They have increased some fees recently, plus they've started to charge for personal transfers. At the moment my son pays my rent via Paypal, and until recently this didn't incur fees, now it does. I'm happy to continue using Paypal in my store.
It will be interesting to see what happens next month when SimMarket pay me via bank transfer.
Do not buy at Simmarket, but always directly from the manufacturer. Sometimes with credit card times via PayPal. PayPal is indispensable for me, they have a well-functioning buyer protection. Even if the fees are/were increased, I will continue to use Paypal. So let's not be so petty about a few euros or dollars. The employees of Paypal have to live on something.. And yes, the kids of the Paypal staff want to have everything a Yale, Stanford and Co graduate. It's not for free
And I wish I could do the same without using Paypal that wants to know all my particulars I am not ready to give. My credit card should suffice (and so goes for trying to make a contribution to FSDeveloper made impossible because of this site wanting to make it through Paypal!).
Paypal is essentially a loan organization. Money is actually a tangible good, like pork bellies, or cotton and it doesn't just fly around the globe at the flick of a switch.
"Well I'm not going to create my virtual worthiness for someone to drool over, unless I get paid in my lifetime." So in steps PayPal, "We'll cover that transaction and keep the economy flowing and to keep transactional costs-through-loss down, we're going to need an added layer of security, which some vendors might interpret as 'arrogant,' or 'humiliating.'"
In the near future, we might be able to cut " the middle man" by using block chain technology. I once got a international phone call from Paypal asking what was the source of payment that I got. I sent them the link of my scenery in Simmarket and Fsdeveloper. That is why I use the same avatar so they can link what I am doing. I don't blame them. They have to do their job to prevent money laundary. Someone might interpret that is humiliating.